Frequently Asked Questions

Got a question? We are here to answer!

Order & Shipping

Orders are typically processed and shipped within 1-2 days after payment is confirmed. Once shipped, it takes 3-5 days for your pet's perfect custom dog toy to arrive!

Yes! Once your tailor-built dog toy is crafted, you will be provided shipping information to know exactly when your new Chewsy Pets toy will arrive.

We keep it simple—our flat rate shipping fee is just $3.99 for anywhere in the USA for our affordable dog toys.

Yes! We can ship anywhere as long as you have a US-based billing address. Please note that shipping costs and delivery times may vary depending on your location. For specific details on international shipping options for your personalized dog toy, rates, and estimated delivery times, please reach out via our Contact page.

Please reach out to us via our Contact page if your ChewsyPets order hasn’t arrived.

Exchange & Return

Our return policy is designed with your satisfaction in mind. You can return any Chewsy Pets Official product within 30 days of purchase, as long as it’s unused. Custom-built dog toys can be returned if they are defective. For more details and instructions on initiating a return, please reach out via our Contact page. Your happiness and your pet’s satisfaction are our top priorities!

We at Chewsy Pets strive to be sure you and your dog get the best dog toy every time. If you truly have an issue with your toy, please contact us via our Contact page and we will be happy to find a solution for you.

Please email support@chewsypetsofficial.com for any issues or inquiries you may have, or reach out via our Contact page.

Our Products

The choice of blue and yellow for our custom dog toys is not just a random selection; just like everything at Chewsy Pets, it was an intentional decision. Blue and yellow are highly visible colors for dogs. These colors stand out against different backgrounds and make it easier for dogs to locate and engage with their favorite dog toy during playtime. Plus, we’re Nuggets fans!

For the outer shell, select between soft and natural cotton in vibrant yellow, or opt for the extra-durable ballistic nylon in a captivating shade of blue for your designable dog toy.

You can choose between plush kapok fiber or robust coconut husk. Or you can pick no stuffing for a flat, stuffing-free custom pet toy!

Kapok is a natural, sustainable, plant-based fiber derived from the seed pods of the kapok tree. Kapok provides several benefits, including natural buoyancy and softness, and is hypoallergenic. It’s a great choice for a soft plush feel similar to standard stuffed toys but not made out of plastic. Plus, it’s an eco-conscious option that aligns with our commitment to providing safe and sustainable custom-built dog toys for your furry friends.

Coconut husk fibers are natural, sustainable fibers extracted from the husk of coconuts. Coconut husk fibers have unique qualities, including durability and a natural texture that dogs love. They are a great choice for a crunchy, wood-like texture for your custom dog toy. By choosing coconut husk fibers, you’re opting for a natural and eco-friendly material that promotes engaging and enjoyable playtime for your furry companion.

Yes! You can select an internal squeak, rattle, or crinkle paper for your personalized dog toy. Or opt for peace and quiet with no noise makers as an option.

We have a variety of external accessories to help create endless possibilities for your tailor-built dog toy. You can select up to 2 from:

- Just rope

- Rope with knot

- Rubber ring

- Rubber ball

- Rubber ball with long rope

- Tennis ball

- Squeaky hydrant

Our external accessories are crafted from a variety of pet-safe materials, offering you the freedom to mix and match to your heart’s content. Your custom dog toy, your choice!

Some accessories have different colors and we are working on letting you select your specific color requests for your pup. However, for now, write us a note in the "Special message to seller" about the types of colors you would like, and we will do our best to meet your requests.

The small size is ideal for dogs weighing between 25 to 60 pounds, while the large size is best suited for dogs larger than 60 pounds. The heart shape is a bit smaller than the bone in both sizes. The handle is great for any sized dog!

Yes, Chewsy Pets toys are designed with safety in mind and are suitable for dogs of all breeds and sizes. We prioritize the use of safe and durable materials to ensure that our custom-built dog toys can withstand vigorous play while being gentle on your pet’s teeth and gums. However, always supervise your dog during playtime to ensure their safety and to prevent any accidental swallowing of small parts. Your pet’s safety and enjoyment are our top priorities.

Yes! Our toys are made and assembled in the USA. 

Yes! At ChewsyPets, we specialize in custom dog toys. You can personalize your dog's toy by choosing the fabric, filling, noise makers, and external accessories to create a tailor-built dog toy designed specifically for your pet.

Our toys are crafted from durable, pet-safe materials, ensuring they last through hours of play. We offer custom-built dog toys that are not only designed for safety but also fully customizable to fit your dog’s preferences, making them the best dog toys for all breeds and sizes.

At ChewsyPets, we offer designable dog toys that you can fully customize to match your dog’s needs. Our toys are made from high-quality, safe materials, and they come at an affordable price, making them the ideal choice for pet owners looking for affordable dog toys.

Absolutely! Our custom pet toys are designed to keep your dog mentally and physically engaged. By selecting different textures, noise makers, and accessories, you can create a personalized dog toy that keeps your dog entertained for hours.

Creating a custom dog toy with Chewsy Pets Official is easy! Simply visit our website and select your preferred toy options, including the fabric, filling, noise makers, and accessories. Each toy is crafted to order, making it uniquely yours.

Yes! Our Chewsy Pets toys are made and assembled in Colorado, USA.